The client Quality of Service (QoS) survey offers valuable provider feedback and service validation for research, invoice auditing, and tracking purposes. Mental Wellness Support Program participation criteria include a requirement that all approved registrants submit a QoS survey after EVERY visit.

A QoS Survey Support Line has been established to assist those without internet and computer access to complete the survey by phone. The QoS Survey Support line can be reached at our Main Office (213) 222-6327 and select Programs from the menu.

Please leave a message to receive a live return call in 24 – 48 hours.

This is NOT your SSN. Refer to the registration sign-up email for your client number, please use the full ID numbers and letters.
Please use the drop-down menu to choose your Provider.
Overall, how would you rate your experience with us?
UnsatisfiedNeutralVery Satisfied
Your Treatment
Unsatisfied
Neutral
Very Satisfied
Timely Session Scheduling
Unsatisfied
Neutral
Very Satisfied
Technology
Unsatisfied
Neutral
Very Satisfied
UnlikelyNeutralLikely
Schedule a new appointment
Unlikely
Neutral
Likely
Recommend this provider to others
Unlikely
Neutral
Likely
Recommend BLHF to others
Unlikely
Neutral
Likely
We're sorry you if did not have a good experience. Please let us know how we can do better.